Terms & Conditions
Last updated: January 2026. Please read these terms carefully before using our platform.
1. Identity and Cultural Commitment
Allpa Craft is a fair-trade platform dedicated to the preservation and ethical commerce of Peruvian and Andean artisanal heritage. By accessing our website, registering an account, or placing an order, you agree to these Terms and Conditions.
2. Authenticity & Handcrafted Nature
Every piece on Allpa Craft is handcrafted by certified master artisans utilizing ancestral techniques. Due to the handmade nature of our creations (retablos, ceramics, Huamanga stone carving, textiles), subtle variations in textures, shades, and dimensions may occur, certifying the unique authenticity of each artwork.
3. Pricing and Payments
All prices displayed include taxes where applicable. We accept international credit/debit cards, PayPal, and regional instant payments. All transactions are protected via enterprise-grade bank-level encryption.
4. International Shipping & Logistics
We ship worldwide with high-security reinforced packaging designed for delicate artwork. Estimated delivery times and shipping fees are calculated at checkout. International buyers are responsible for any applicable customs duties or import taxes imposed by destination authorities.
5. Returns & The Allpa Guarantee
Should an item arrive damaged during transit or fail to match its description, we offer a full replacement or refund upon notification within 14 calendar days of delivery.
6. Intellectual Property
Designs, trademarks, imagery, and artisan narratives are the property of Allpa Craft and its master creators, protected under international intellectual property and collective cultural heritage laws.